Last updated: 2025-11-07
By accessing or using Igsby ("Igsby," "the Platform," "we," "us," or "our"), a company headquartered in Phoenix, Arizona, United States, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use our services.
These Terms apply to all users, including visitors, registered users, site administrators, and content creators. Your use of our services constitutes acceptance of these Terms and our Privacy Policy.
Igsby is a multi-tenant platform that enables users to create and manage websites, online stores, member communities, events, and other digital experiences. Our services include:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.
To use certain features of our platform, you must create an account. You agree to:
You must be at least 13 years old (or 16 in the EU) to create an account. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem necessary to protect our platform and users.
Payments for subscriptions, products, events, and other services are processed through Stripe. By making a purchase, you agree to Stripe's terms and conditions. We are not responsible for Stripe's payment processing services.
For subscription-based services:
Subscription Refunds: Subscription fees are generally non-refundable. Refunds may be provided at our sole discretion on a case-by-case basis.
Product Purchases: Refund policies for products are determined by individual site administrators. Please refer to the specific site's refund policy.
Event Tickets: Event ticket refunds are subject to the event organizer's refund policy.
If you dispute a charge, please contact us within 30 days of the transaction. We will investigate and work with you to resolve the dispute.
You retain ownership of all content you create, upload, or post on the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content solely for the purpose of providing our services.
You agree not to post, upload, or transmit content that:
We reserve the right to review, modify, or remove any content that violates these Terms or is otherwise objectionable. We are not obligated to monitor all content but may do so at our discretion.
The Platform and its original content, features, and functionality are owned by Igsby and are protected by international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written consent.
You may not copy, modify, distribute, sell, or lease any part of our services or included software without our written permission.
Our Platform integrates with third-party services, including:
Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of third-party services.
We strive to provide reliable services but do not guarantee uninterrupted or error-free operation. Services are provided "as is" and "as available" without warranties of any kind.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IGSBY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless Igsby, its affiliates, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Platform, violation of these Terms, or infringement of any rights of another.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
You may terminate your account at any time by contacting us or using account deletion features. Upon termination, your access to the Platform will cease, but certain provisions of these Terms will survive.
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our Platform and users.
Upon termination, your right to use the Platform will immediately cease. We may delete or anonymize your account and content in accordance with our data retention policies. We are not liable for any loss or damage resulting from termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.
If a dispute arises:
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us:
Email: legal@igsby.com
Address: Igsby, 2415 E Camelback Rd Suite 700, Phoenix, AZ 85016, USA
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Igsby regarding your use of the Platform and supersede all prior agreements and understandings.